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House Cleaning Processes

It is one thing to say we'll do a great job for you every time, and another thing to do a quality job every time.  Based on our practices and procedures, we confidently extend our Quality Guarantee.  If ever you are dissatisfied with the results, call us immediately and we will rework the area.  If your satisfaction is not then attained, we will promptly issue a pro-rata refund.

 

Processes

 
We provide all materials needed to clean your home. We are fanatics about protecting you and our staff from bacteria, fungus and other organisms. After all, that is in part what a good cleaning is all about.
Fresh materials in each home: Fresh cloths, cleaned wet & dry mop heads, etc.   
Clean, sanitized supplies & equipment: Bleach & Lysol are used to disinfect hard equipment (Brooms, brushes, etc.
Your vacuum or ours because a vacuum cleaner cannot be completely sanitized. We gladly provide ours but to assure no cross-contamination between homes we will use yours if you prefer
Kitchen cleaned first ensures that cloths used in the bathrooms etc.  will never be used in the kitchen
Defined procedures for staff: We clean in a specific manner to ensure excellent results
Clear description of cleaning products: See below

 

 
Employees
We will be on time and meet our schedule, usually within ½ hour of your scheduled time. If ever we have a challenge, we call as soon as possible. We will never just fail to show up 
The same technician(s) in your home each time: Continuity ensures employee familiarity with your home & your expectations
Incentive programs: The Lazy Days staff is the most important part of our success.  A happy workforce is a productive, reliable workforce. Intimately tied to our goal to attain your satisfaction is our goal of employee satisfaction. We provide monthly performance bonuses & vacation pay
Background checks & drug screen: All employees are required to pass a thorough screening process including drug screen, criminal background and verification of social security number
English speaking staff: The importance of clearly understood communication goes without saying, therefor English proficiency at Lazy Days is mandatory.  Also, because we do a thorough background investigation, we only hire staff whose entire adult history can be verified. Criminal history verification outside of the US is not verifiable and consequently our employees tend to be American-born
 
Training: 
Each employee undergoes a thorough training program, including detailed instruction via training manuals, in-house and supervised field training for a minimum of four weeks.  All staff participate in ongoing training and quality review meetings
Company attire: Lazy Days staff members are always recognizable in their blue smocks or red aprons

 

Products
 
 
Lazy Days uses non toxic cleaners

We bring nothing but clean supplies into your home! All cloths are fresh and are used in one home only and cleaning equipment cleaned nightly.   Lazy Days uses the following products to clean your home:
LYSOL® Brand Concentrate used on bathroom countertops, porcelain toilet exterior, shower stalls, bathtubs, bathroom floors.
Simple Green ® An environmentally-sensitive non-toxic cleaner/degreaser, can be used on any washable surface, from floors and walls to laundry and vehicles.
Ivory ® dish soap is a mild solution for kitchen appliances & kitchen surfaces and stone floors. Safely cleans surfaces such as marble, travertine, granite, slate, etc. without risk of damaging the finish or etching the surface.  Rinses cleanly without residue. Great for cleaning glass & mirrored objects without streaks.
A dilution of bleach and water
(1/3 ratio) is used in toilets, tubs & showers and kitchen sinks to disinfect, whiten & control bacteria. NOT used on acrylic, brass or stone products.
Colgate Brands Fabuloso ®
used as a floor cleaner. Great scent, cleans most surfaces (laminate, wood, ceramic, porcelain, terracotta) very effectively with no residue. NOT used on stone products.
ZEP Tile and Grout Cleaner
for hard -to-clean showers & tubs. Safely cleans ceramic and quarry tile, chrome, stainless steel, porcelain, melamine, fiberglass, etc. Contains no acids to erode grouting or corrode metals.